Terms of Service (draft)

These draft terms are between you and Diamond Ray Inc, 791 Jensen Court, Encinitas, CA 92024 (nathan@nathanpetty.com), for your use of BuckFix. They are not a final contract and are not legal advice. Last updated: November 10, 2026.

The service

BuckFix helps subscription businesses recover failed Stripe invoices by recording failures, sending transactional payment notices, offering a branded link to Stripe-hosted card-update pages, and optionally retrying invoices after Stripe Smart Retries have had a chance to run. We do not guarantee any amount of recovered revenue. Lost-revenue scan figures and recoverable estimates are illustrations only. You may not rely on them for accounting, financing, or tax decisions.

Shared login with LiteFlow/FormFlow

BuckFix shares login infrastructure (Supabase Auth) with LiteFlow/FormFlow, another Diamond Ray Inc product. Creating a BuckFix account also creates an inactive FormFlow profile (free plan, not onboarded, with no forms). One login covers both products. Closing your BuckFix account deletes or anonymizes BuckFix data; it does not delete the shared login or that LiteFlow/FormFlow profile.

Eligibility and children

You must be at least 18 and able to form a contract. BuckFix is a business service. It is not directed at children under 13, and you may not use it in a child-directed service or to process data you know belongs to a child under 13.

Your Stripe account and Connected Account Data

You connect your own Stripe account through Stripe Connect OAuth (Standard). You remain the merchant of record for your customers and are responsible for accepting Stripe’s Connected Account Agreement. You authorize us to read invoice, customer, and payment-method data and to retry invoices or create Stripe Billing Portal / Checkout Setup sessions on your connected account as needed to provide the service. We use Connected Account Data only to provide BuckFix, not to sell it, not for cross-context advertising, and not to prospect your customers for Diamond Ray Inc's other products. We intend to comply with Stripe’s Connect platform terms.

Fees

There is no monthly minimum. You choose a recovery fee between 10% and 15% (default 15%). We charge that rate only when all of the following are true: the end customer used the BuckFix card-update link by continuing from the branded /update page to Stripe Checkout or the Billing Portal (a click-through; opening the page without continuing to Stripe is not enough), and the invoice was then paid within 30 days of that redirect. Sending an email or retrying the invoice is not enough. Payments recovered by Stripe Smart Retries, or otherwise recovered without that click-through, are not billable. If a recovered payment is later partially refunded, the fee is reduced in proportion to the amount refunded. A full refund, void, chargeback, or dispute on that payment reverses the remaining fee. If the merchant later wins the dispute, the fee is restored on the net recovered amount. Platform invoicing of these fees is not yet live; no fees will be collected until invoicing is enabled and these terms have been reviewed by counsel.

Refunds and cancellation

You may disconnect Stripe, export your BuckFix data, or close your BuckFix account at any time from Settings. Disconnecting stops new recovery work. Closing the account deauthorizes Stripe and deletes or anonymizes your BuckFix records as described in the Privacy Policy. Until platform invoicing is live, closing the account does not leave a collectible fee invoice. After invoicing is enabled, fees already earned on attributed recoveries remain payable unless later reversed under the refund and dispute rules. See the Refunds and cancellation page.

Your responsibilities

• Provide an accurate physical mailing address before we send any customer email (CAN-SPAM).
• Use reply-to addresses you are authorized to use, and keep failed-payment notices transactional.
• Do not enable SMS unless and until you have documented TCPA prior express consent. SMS is off in this version.
• Do not use BuckFix to send spam, phishing, or deceptive collection messages. The Acceptable Use Policy applies.
• Honor unsubscribe and opt-out requests that we record for your customers. Card-expiry reminders are treated as marketing-safe and will not be sent after an opt-out. Failed-payment notices are transactional.

Accuracy and no-reliance

Dashboards, scans, and estimates may be incomplete or delayed and can differ from your Stripe reports. You remain responsible for reconciling your own books. Nothing on the site is legal, tax, or financial advice.

Disclaimers and liability

The service is provided “as is.” To the fullest extent permitted by law, Diamond Ray Inc disclaims implied warranties and is not liable for lost profits or unrecovered invoices. These limitations, including any liability cap, indemnity, and venue clause, will be finalized with counsel.

Governing law

These draft terms are intended to be governed by the laws of the State of California, excluding conflict-of-law rules, subject to lawyer review.

Contact

Diamond Ray Inc, 791 Jensen Court, Encinitas, CA 92024. nathan@nathanpetty.com.