Acceptable Use Policy (draft)

This draft acceptable-use policy applies to your use of BuckFix and the notices we send on your behalf. It is not a finished policy and is not legal advice. Last updated: November 10, 2026.

Allowed use

BuckFix is for legitimate businesses recovering failed payments from their own customers, using transactional failed-payment notices and optional card-expiry reminders that the customer can unsubscribe from.

Prohibited use

• Sending spam, phishing, or deceptive collection or “update your card” messages.
• Using the service in a child-directed product, or to process data you know belongs to a child under 13.
• Enabling or requesting SMS, WhatsApp, or similar messages unless and until you have documented TCPA (or equivalent) prior express consent. SMS is off in this version.
• Using purchased, scraped, or unrelated contact lists, or sending notices to people who are not your customers.
• Ignoring unsubscribe or opt-out records we keep for your customers, or adding them back to reminder lists.
• Attempting to bypass Stripe-hosted card update, collect raw card numbers, or probe the service, webhooks, or other merchants’ data.
• Unlawful debt collection, harassment, or notices that misrepresent amounts, consequences, or who is contacting the customer.

Enforcement

We may suspend or close an account, stop sending mail, or disconnect Stripe if we reasonably believe this policy was violated. Report issues to nathan@nathanpetty.com.

Diamond Ray Inc, 791 Jensen Court, Encinitas, CA 92024. This page is a draft for lawyer review.